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SHIPPING & DELIVERY POLICY

North Coast Pets primarily ships via UPS, USPS and Fed Ex.  If you are shipping your package to a PO BOX or most military addresses, your package will go via USPS.  Please note that USPS deliveries will not have a tracking number, only a delivery confirmation number.

Some of our items will come with free shipping.  If your item qualifies, it will be marked "FREE SHIPPING" on the web page. All freight charges will be added at the time of shipping.

North Coast Pets is not responsible for any packages lost or stolen during shipping.  All items shipped via UPS will be covered by UPS or FedEx.  If your item is damaged, lost or stolen, a claim must be filed through the appropriate shipper..  To start the claim, you will need to contact us immediately.

ECONOMICAL International Shipping Now Available!

We have partnered with Bongo International Parcel and Mail Forwarding to service our international customers.

Bongo International provides it's customers with their very own US address (not a P.O. Box). Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system where you can consolidate them with other orders.

This process saves international customers up to 82% off typical international shipping rates.

Step-By-Step Order Guide

1. Shop for your items on our website and add them to your cart.
2. Setup your Bongo International account by clicking the below image.
3. After signup, Bongo will provide you with your very own US address.
4. Back at our site, proceed to checkout.
5. Enter your new US address supplied by Bongo as both your BILLING & SHIPPING Address.
6. Use the credit card that you have on file with Bongo as the payment method... No Exceptions.
7. Choose your domestic shipping method, and Place Order.
8. Once completed, finish your verification process with Bongo.
9. Bongo will take over from here, so communicate directly with them for delivery of your order.

If you have any questions, please feel free to contact Bongo through live Chat or by e-mail. They will be glad to assist you.

Click Below to Get Started!

If you are unsure and have questions about shipping, please call us at 888-685-4070.